Returns & Exchanges
At Cody James, we stand behind the quality of our gear and offer a 30-day hassle-free return window for all unwashed and unworn items. Whether the fit isn't right or you've changed your mind, we are committed to making your exchange or refund process as smooth as possible.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Package Your Items
Place the items in their original packaging with all tags attached and include the provided packing slip inside the box.
- 3.Label and Ship
Print the prepaid shipping label generated from our portal, affix it to your package, and drop it off at any authorized carrier location.
- 4.Receive Refund or Exchange
Once our warehouse inspects your return, we will process your refund to the original payment method or ship out your exchange within 5-7 business days.